WEBSITE TERMS OF USE

Welcome to the official website of Hei Design Interiors (hereinafter referred to as “this website”). The website is operated by Hei Design Limited (hereinafter referred to as “the company”), and it provides information related to interior design and showcases design works (hereinafter collectively referred to as “the services”). By logging in, browsing the website, or using any services, you agree to comply with these terms of use and associated policies (such as the Privacy Policy). If you do not agree, please immediately cease using the website.

SERVICE DESCRIPTION

  • The services provided by this website include but are not limited to:
  • - Showcases of interior design projects and inspiration sharing.
  • - Online inquiry or consultation appointment services.

The company reserves the right to adjust, suspend, or terminate part or all services without prior notice.

TRADEMARK AND INTELLECTUAL PROPERTY RIGHTS STATEMENT

1. Trademarks, trade names, logos, and service marks used or displayed on this website (collectively referred to as “trademarks”) are owned by the company or relevant rights holders. Without prior written consent from the company or rights holders, you may not use these trademarks in any form.
2. All content (including but not limited to text, images, layout design, and website codes) on this website is protected by copyright law. You may not modify, copy, transmit, distribute, derive works, or use such content for commercial or public purposes without prior written consent from the company.

LINKED WEBSITES

The external websites linked by this website (“third-party websites”) are managed by their respective third parties. Browsing or using third-party websites shall be at your own risk, and you are required to comply with their terms of use. Links provided by the website do not signify:
(i) The company’s approval or guarantee of the services or products of these third parties;
(ii) A partnership between the company and these third parties.
Any agreements between you and third parties are unrelated to the company unless expressly stated otherwise in writing.

USAGE RULES

  • You agree not to engage in the following practices (including but not limited to):
  • - Engaging in illegal activities (e.g., fraud, harassment, invasion of privacy) or actions against public morals.
  • - Interfering with the website's system (e.g., spreading malicious programs, launching traffic attacks).
  • - Unauthorized use of others' accounts or impersonating company personnel.

DISCLAIMER

1. Service Availability: The company does not guarantee uninterrupted or error-free services or absolute satisfaction with services. Services may be temporarily suspended due to maintenance or unforeseeable circumstances.

2. Email Risks: Security for emails transmitted via the internet cannot be guaranteed. The company is not liable for losses arising during transmission.

3. Information Risks: Decisions made based on the website's information are at users’ own discretion, and the company is not responsible for any losses caused.

4. Content Guarantees: While the content of this website is carefully prepared, it is not guaranteed to be complete, accurate, secure, or free from infringement of third-party rights.

LIMITATION OF LIABILITY

The company shall not be held liable for damages resulting from the use or inability to use the services, regardless of whether such damages were foreseen or unforeseen.

SHOPPING AND TRANSACTION TERMS

1. Shopping Eligibility: You must be at least 18 years old to shop on this website. Minors under 18 require parental or guardian supervision during transactions.

2. Delivery Policy: The company shall deliver orders to the specified address and estimated delivery timeline indicated during checkout (subject to updates via order confirmation). In cases of expected delivery delays, the company will attempt to notify you; however, within the bounds of the law, the company cannot be held liable for losses, costs, or damages caused by delays.

  • 3. Refunds/Returns/Order Cancellation:
  • - In principle, all products are non-refundable and non-returnable.
  • - Dissatisfaction with products can be addressed by applying for returns within 30 days of purchase, subject to the following conditions:
          (a) The product is unused, tags are intact, and not modified.
          (b) Returned in original packaging (if applicable).
          (c) The product is not listed in the “Non-Returnable Item List.”

4. Payment Methods: Payment options displayed by the platform or cash-on-delivery can be selected.

TERMS MODIFICATION

The company reserves the right to revise these terms at any time, with updated terms published on this website. Continued use of the services after publication signifies acceptance of the new terms.

GOVERNING LAW AND DISPUTE RESOLUTION

These terms are governed by the laws of the Hong Kong Special Administrative Region. Disputes should first be resolved through negotiation; failing that, disputes will be submitted to the Hong Kong courts for adjudication.